Explicit Consent Text

Explicit Consent Form Regarding the Processing of Personal Data

In accordance with the Information Notice on the Processing of Personal Data provided in detail by IVA Sağlık Bilişim Teknolojileri A.Ş. (“Medical Center Home Care Services”), we request your explicit consent for the processing and transfer of your personal data—other than cases where data processing is necessary for the performance of a contract, explicitly stipulated by law, required to fulfill our legal obligations, or essential for public health protection, preventive medicine, medical diagnosis, treatment and care services, or the planning and management of healthcare services and their financing—as outlined below:

Collection, Processing and Purpose of Personal Data

I have been informed through the Information Notice on the Processing of Personal Data that my personal data may be collected verbally, in writing, visually, or electronically via Call Center, internet, mobile applications, physical environments, or similar channels, depending on the nature of the services provided, in order to ensure the delivery of high-standard healthcare services.

Within this scope, I acknowledge that the following general and sensitive personal data may be processed as required for conducting medical diagnosis, examination, treatment, and care services:

• My identity information including my name, surname, Turkish ID number, passport number or temporary ID number (if I am a foreign national), place and date of birth, marital status, gender, and the copy of my presented Turkish ID Card or Driver’s License;

• My contact details such as address, phone number, and email address;

• My financial data including bank account number and IBAN;

• My personal health data related to laboratory and imaging results, test outcomes, examination records, prescription details, and other health and sexual life information submitted by myself or obtained during the provision of healthcare services;

• My feedback and comments provided for service evaluation;

• Audio recordings of conversations in case I contact your Call Center;

• My data related to private health insurance and the Social Security Institution (SGK) for the purposes of financing and planning healthcare services;

• Browsing information, IP address, browser data, and location data obtained during my use of your website and mobile applications, as well as medical documents, surveys, and forms submitted voluntarily.

I have been informed that the above-mentioned personal and sensitive personal data may be processed for the following purposes:

• Protecting public health, preventive medicine, conducting medical diagnosis, treatment and care services;

• Sharing requested information with the Ministry of Health and other relevant public institutions in accordance with applicable regulations;

• Fulfilling legal and regulatory obligations;

• Ensuring the financing of healthcare services and covering diagnosis and treatment expenses, as well as verifying eligibility status by sharing requested data with private insurance companies, through the Patient Services, Financial Affairs, and Marketing departments;

• Informing me about appointments via Call Center and Digital Channels;

• Verifying my identity through the Patient Services, Healthcare Professionals, and Call Center teams;

• Planning and managing internal operations of the Home Care Services unit.